Shipping policy
Shipping Policy
Last Updated: [01/05/2026]
Thank you for shopping with Steepify. We are committed to delivering your order safely and on time. Please review our Shipping Policy to understand our shipping process, delivery timelines, and related information.
Order Processing
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on Sundays or public holidays will be processed on the next business day.
During peak seasons, sales events, or holidays, order processing may take slightly longer.
Once your order has been dispatched, you will receive a confirmation email or SMS with your shipment tracking details.
Delivery Timeline
Estimated delivery times are:
Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
From time to time, Steepify may offer free shipping promotions on eligible orders.
Order Tracking
Once your order has been shipped, you'll receive a tracking number via email or SMS.
You can use the tracking information to monitor your shipment until it reaches your doorstep.
Delivery Attempts
Our courier partners will make delivery attempts based on their standard policies.
If a delivery attempt is unsuccessful due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate when placing your order.
Steepify is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged Packages
If your package arrives damaged:
Do not accept the package if it appears severely damaged or tampered with.
If accepted, please contact us within 48 hours of delivery.
Share your Order Number along with clear photographs of the package and product.
Our team will investigate the issue and arrange a suitable resolution.
Delayed Deliveries
While we strive to deliver every order on time, delays may occasionally occur due to:
Weather conditions
Natural disasters
Public holidays
Courier service disruptions
Government restrictions
High order volumes
We appreciate your patience and understanding in such situations.
International Shipping
Currently, Steepify ships within India only.
If international shipping becomes available, this policy will be updated accordingly.
Failed Delivery & Returned Orders
If an order is returned to us due to:
Incorrect shipping address
Customer unavailable after multiple delivery attempts
Refusal to accept delivery
We will contact you to arrange re-shipment. Additional shipping charges may apply.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Steepify
Phone: +91 90040 24073
Business Hours: Monday – Saturday, 9:00 AM – 6:00 PM
Policy Updates
Steepify reserves the right to modify this Shipping Policy at any time without prior notice. Any changes will be posted on this page with the updated revision date.
